How long will it take?
Your delivery date is production time plus transit time:
- Production: most orders ship within 3–5 business days after your artwork is approved. Each product page shows its typical lead time.
- Artwork review: we review every design, usually within one business day. If we need changes, the clock starts once you respond.
- Transit: depends on the shipping method you choose at checkout (below).
Checkout shows an estimated ship date and delivery window for every method before you pay. Business days are Monday–Friday, excluding US federal holidays.
Shipping methods & prices
| Method | Transit | Price |
|---|---|---|
| StandardUSPS Ground Advantage / UPS Ground | 3–6 business days | $5.99Free on $75+ |
| ExpeditedUSPS Priority Mail | 2–3 business days | $12.99 |
| Rush (production + overnight)Jumps the production queue, ships Priority Express | 1–2 business days | $34.99 |
Free standard shipping applies automatically when your order is $75 or more after discounts.
Rush orders
Rush moves your order to the front of our production queue and ships it with our fastest service. It’s the right choice for events, gifts and deadlines. Two things to know:
- Artwork still has to be approved — reply quickly if we email you about your design.
- Orders placed after 12pm Eastern or on weekends start production the next business day.
Working against a hard date? Tell us before ordering and we’ll confirm we can make it.
Where we ship
We currently ship to addresses in the United States. We don’t ship internationally yet. Sales tax is calculated at checkout where we’re required to collect it.
Tracking your order
We email you a tracking number as soon as your label is created. You can also follow every step — artwork review, production and delivery — in your account or on our Track order page with your order number and email.
Lost, late or damaged packages
If tracking hasn’t updated in 5 business days, your package shows delivered but you can’t find it, or it arrives damaged, contact us within 30 days of the estimated delivery date. We’ll open a claim with the carrier and, where the item can’t be recovered, reprint and reship it at no cost.
Please double-check your shipping address at checkout — we can’t be responsible for packages sent to an address entered incorrectly, though we’ll always try to help.
Questions about this policy?
Contact us — a real person will get back to you, usually within one business day.